Terms of service

OVERVIEW

Welcome to WUNERA. Throughout this website, the terms “we”, “us”, and “our” refer to WUNERA.
WUNERA operates this online store and website, including all related information, content, products, and services, to provide you with a smooth and enjoyable shopping experience.

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products online.

By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced here (such as our Privacy Policy and Return & Refund Policy).
If you do not agree with these terms, please do not use our website.

1. ELIGIBILITY & ACCOUNT

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.

You may be required to provide personal details such as your name, email address, shipping address, and payment information. You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. PRODUCTS & INFORMATION

We make every effort to display product colors, designs, and details as accurately as possible. However, actual colors may vary slightly due to screen settings and lighting.

We do not guarantee that product images will exactly match the delivered item.
Product descriptions, pricing, and availability are subject to change without prior notice.

3. ORDERS & ACCEPTANCE

Placing an order means you are making an offer to purchase.
We reserve the right to accept or cancel any order for any reason, including stock unavailability or incorrect pricing.

Once your payment is confirmed and the order is accepted, you will receive an order confirmation email.

4. PRICING & PAYMENTS

All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.
Prices do not include shipping charges unless clearly mentioned.

We reserve the right to change prices, promotions, or discounts at any time without notice.

You agree to provide valid payment details and authorize us to charge the total order amount.

5. SHIPPING & DELIVERY

Delivery times are estimates only and may vary due to courier delays, weather conditions, or other factors beyond our control.

Once the order is handed over to the courier, the risk of loss passes to the customer.

6. RETURNS & REFUNDS

Returns, exchanges, and refunds are handled strictly according to our Return & Refund Policy, which is available on our website.

7. INTELLECTUAL PROPERTY

All content on this website—including logos, images, text, designs, and graphics—is the property of WUNERA and may not be copied, reproduced, or used without written permission.

Unauthorized use of our content may result in legal action.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those websites.

Accessing third-party links is at your own risk.

9. FEEDBACK & REVIEWS

By submitting reviews, comments, or feedback, you grant WUNERA the right to use this content for marketing and promotional purposes without compensation.

We reserve the right to remove any content that is offensive, misleading, or inappropriate.

10. PROHIBITED USE

You agree not to use our website for:

  • Any unlawful activity

  • Uploading viruses or malicious code

  • Violating intellectual property rights

  • Harassment, abuse, or fraud

Violation of these terms may result in termination of access to our services.

11. LIMITATION OF LIABILITY

WUNERA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

12. TERMINATION

We reserve the right to terminate or suspend access to our website or services at any time without notice if these terms are violated.

13. GOVERNING LAW

These Terms of Service are governed by and interpreted according to the laws of the Islamic Republic of Pakistan.

14. CHANGES TO TERMS

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Continued use of our website means you accept those changes.

15. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

📧 Email: wunera.com@gmail.com
📱 Phone / WhatsApp: 0370-0424128
🏷 Trading Name: WUNERA